FINANCIAL POLICY

Welcome to Carson Veterinary Clinic. We are dedicated to the maintaining the highest standards in patient care while striving for unparalleled customer service. Furthermore, we are committed in making the cost of optimal care as easy and manageable for our clients as possible by offering several payment options. Carson Veterinary Clinic requires payment in full at the end of your pet’s visit and/or at time of discharge unless special arrangements are made in advance and in writing.

FULL PAYMENT IS DUE AT THE TIME OF SERVICE

  • WE ACCEPT CASH, MONEY ORDER, VISA/MASTERCARD, AMERICAN EXPRESS or DISCOVER
  • WE OFFER CONVENIENT MONTHLY PAYMENTS FROM CARECREDIT (SUBJECT TO PRIOR CREDIT APPROVAL). CARE CREDIT IS A MEDICAL CREDIT COMPANY WHICH PROVIDES FULL PAYMENT FOR VETERINARY CARE FOR ELIGIBLE APPLICANTS AND ACCEPTS MONTHLY PAYMENTS UNTIL THE BALANCE IS PAID IN FULL. TO APPLY FOR CARE CREDIT, PLEASE HELP OUR STAFF ASSIST YOU PRIOR TO SEEING THE VETERINARIAN.
  • IF YOU HAVE PET INSURANCE, WE ARE HAPPY TO PROVIDE YOU WITH THE NECESSARY DOCUMENTATION TO SUBMIT A CLAIM TO YOUR INSURANCE COMPANY. YOUR INSURANCE POLICY IS A CONTRACT BETWEEN YOU AND YOUR INSURANCE COMPANY. WE ARE NOT PARTY TO SUCH CONTRACT.
  • IF YOU WISH TO HAVE THE OPTION TO PAY BY CHECK, PLEASE PROVIDE US WITH A VALID DRIVERS LICENSE AND THE LAST FOUR DIGIT OF YOUR SOCIAL SECURITY NUMBER. CARSON VETERINARY CLINIC RESERVES THE RIGHT TO ACCEPT PERSONAL CHECKS AT ANY TIME FOR ANY REASON.

Carson Veterinary Clinic reserves the right to require a deposit in certain circumstances, for example, hospitalized care. Healthcare plans requiring comprehensive care in amounts in excess of $300 will require a 50% deposit in the form of cash or credit.

YOUR OBLIGATION

All customers are responsible for full payment at the time of service unless specific arrangements are made prior to the start of your pet’s treatment. You are responsible for payment regardless even if a final bill is not completed at time of your visit.

CLIENT RESPONSIBILITY AND ADDITIONAL TERMS

Accounts unpaid after 45 days from day of service are subject to a delinquent fee of $35.00. If we must submit your unpaid account to a collection process you will be responsible for all charges our practice incurs, including costs of collection, reasonable attorney fees and court costs. Any returned checks or credit card payments will carry a $35.00 service charge.

Please let us know if you have any questions or concerns. If you have any question about our Financial Policy please consult our office staff before signing.

I have read the Financial Policy. By signing below, I acknowledge that I understand and agree to all the terms set forth above.